FAQ
We deliver across Nigeria. Cost of shipping is calculated at checkout. Cost may vary depending on weight
of shipments and location of delivery.
Delivery times estimates;
Lagos; 3-5 working days
Other parts of Nigeria: 7-10 days
Please note: we do not deliver during public holidays and Sundays. The specified time frames are only
estimate as deliveries could be earlier and on very rare occasions later than estimated time. Do not
hesitate to give us a call or send us an email; we definitely will have it rectified
We do not offer refunds or accept refund/exchange except for damaged (at the point of delivery) or lost
parcel
We urge you to carefully inspect your package upon delivery to ensure the items are intact
In an unlikely event that the item(s) ordered is damaged or incomplete please contact us within 24
hours by telephone, WhatsApp or email.
Where your parcel is lost in transit, you will be notified promptly of this development as soon as we
become aware of it
Upon such notification, we will proceed immediately to rectify the issue. If after 5 working days from the
date you were notified your parcel still cannot be found, a refund will be paid into your bank account.